Judging from the past couple of winters it is becoming increasingly more likely that Britain is now victim to some treacherous winter weather conditions. Despite all our best efforts, the country is simply not fully equipped to deal with such extreme circumstances and this can affect many businesses when it comes to maintaining a good service.
Any business that is concerned with the selling and delivery of goods is likely to be hit the hardest. Getting products to consumers when the roads are dangerous and traffic flow is heavier is always a concern for those who depend on delivery services.
There are a few steps you can take to make the order fulfillment process easier should the bad weather hit. The best idea is to use the professionals as they are generally more equipped to dealing with different situations and have more resource for back up plans. Using a fulfilment service means that you have an entire team of staff and vehicles on hand so they can cope with a higher demand for deliveries.
If deliveries need to be delayed or cannot be completed it is always good to have a sufficient place to store all returned goods. At ILG our warehousing service means that if a delivery does need to be interrupted and postponed we can keep goods stored safely and securely until delivery can commence.
No matter how much preparation you do, there may still be occasions when goods can simply not be delivered on time due to severe road, traffic or weather conditions. In instances such as this, communication is the key. If you remain in constant contact with your customers and simply explain the situation and what steps you are taking to rectify it, they will usually understand. Be realistic in what you tell them so as not to give false hope and you should achieve customer satisfaction.
The Article is written by www.ilguk.com providing Warehousing and Fulfillment Services.Visit http://www.ilguk.com for more information on www.ilguk.com Products & Services___________________________Copyright information This article is free for reproduction but must be reproduced in its entirety, including live links & this copyright statement must be included. Visit www.ilguk.com for more services!
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